AirRefund


Help in arranging financial compensation in case of delay,
cancellation or “overbooking” of the flight paid by card

A delayed or cancelled flight is an unpleasant matter. Also when despite a duly purchased flight ticket, you do not get on board of the plane as more flight tickets were sold than there are seats in the plane. However, in such cases you are entitled to financial compensation. If you paid for the flight ticket by using VISA Gold and Visa Platinum, you can use the services of the Swiss company AirRefund on advantageous terms, being an expert in arranging compensations in air transport.

Benefits of the AirRefund programme

  • the AirRefund programme with a one third discount from the fee may be used by all holders of premium Visa Gold and VISA Gold Charge Business cards issued by Slovenská sporiteľňa and older than 18 years,
  • the condition is that the price for the ticket was paid by the above specified valid VISA card issued in your name,
  • you do not pay anything in advance for arrangement. You will receive the money from a successful complaint from AirRefund after deduction of the arrangement fee directly to your account,
  • the amount of compensation per flight is from EUR 250 to EUR 600 and depends on the duration of the flight and the reasons for complaint,
  • you can apply to arrange the compensation on the website https://visa.airrefund.com/en, where you can register your flight and proceed according to the relevant instructions.

Related products

Visa Platinum

Exclusive benefits when travelling and access to airport lounges. Access your money anywhere in the world

Visa Gold credit card

A card for frequent trips abroad, designed for people with higher incomes and higher demands for additional services.

SMS notifications

Stay informed about transfers on your account with an SMS directly to your cell phone.