Contractual Conditions – Consumer
Terms and Conditions as a Legal Part of the Client Agreement by Product
General Business Conditions
General Business Conditions
| General Business Conditions | PDF (174 KB) |
Product Specific Business Conditions
UpDeposit products (current accounts, deposit accounts, savings and savings books)
Electronic Banking
Credit Cards and Overdraft Facilities
Payment Cards
Mortgages and instalment loans (consumer loans for any purpose, housing loans, mortages and mortgages and mortgages for young people)
Securities and Investment Services
Treasury Products
| Product-specific Business Conditions for Treasury | PDF (305 KB) |
Payment services
| Payment services conditions | PDF (604 KB) |
Service Charge List
UpPublications
UpErste Private Banking Clients
Other Useful Information to Products
UpPayment Services – cashless
| Payment Order Deadlines for Cross-Border Transfer (Outgoing and Incoming) | PDF (125 KB) |
| Payment Terms Allowed for Cross-Border Transfers | PDF (111 KB) |
| List of SEPA Countries | PDF (66 KB) |
| List of the Financial Group Erste Group banks for Payment Services | PDF (148 KB) |
| List of the FIT 2.0 Banks for Payment services | PDF (75 KB) |
| What is IBAN and What is BIC Code? | PDF (179 KB) |